Privacy Policy of Emerald Specter LLC
Effective Date: October 16, 2024
Emerald Specter LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services across the United States. This policy applies to all users, regardless of location, and ensures compliance with both federal and state laws, including the California Consumer Privacy Act (CCPA) and Virginia Consumer Data Protection Act (CDPA). Additionally, we are committed to compliance with the Payment Card Industry Data Security Standard (PCI DSS) and applicable government regulations. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect and store the following types of information:
Personal Information:
Name, email address, phone number, billing address, shipping address, and other contact details provided during interactions with us or when purchasing our services or products.
Payment Information:
When you make a purchase, we collect payment information such as your credit card number, billing address, and other relevant details to process transactions. We partner with trusted third-party payment processors (e.g., Stripe, PayPal) that comply with industry standards (e.g., PCI-DSS). We do not store full credit card information on our servers.
Sensitive Data:
In limited circumstances, we may collect sensitive data to fulfill legal obligations or provide enhanced services. Any collection of sensitive data will only occur with your explicit consent.
Non-Personal Information:
Information such as your IP address, browser type, device identifiers, and other non-personal data may be collected through cookies and similar tracking technologies for analytics and operational purposes.
2. How We Use Your Information
We use your information for the following purposes:
Transaction Processing:
To process and manage payments, billing, and order fulfillment.
Service Improvement:
To maintain and enhance our services and customer experiences.
Communication:
To respond to inquiries, offer support, or send service-related notifications.
Compliance and Legal Obligations:
To comply with legal obligations, regulatory requirements, and protect our rights.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:
Service Providers:
We work with trusted third-party providers to assist in delivering our services. These providers may access your information as part of their service to us and are contractually obligated to protect your information in accordance with our standards and comply with applicable laws.
Payment Processors:
For financial transactions, we partner with trusted third-party payment processors, including but not limited to Stripe and PayPal, to securely process payments. These providers handle your payment information according to industry standards (e.g., PCI DSS). We do not store your full credit card information on our servers.
Legal Requirements:
To comply with legal obligations, protect our legal rights, or in response to lawful requests by public authorities.
Business Transfers:
If Emerald Specter LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
4. Use of Third-Party Services
We work with trusted third-party service providers to deliver secure access and collaboration features for our customers. These providers adhere to stringent security protocols and comply with industry standards, including government regulations and PCI DSS, to ensure the protection of your data.
5. Your Rights
Depending on your location, including California (under CCPA) or Virginia (under CDPA), you may have the following rights concerning your personal information:
- Right to Access: Request details of the personal information we have collected about you.
- Right to Deletion: Request the deletion of your personal information, subject to certain exceptions (e.g., compliance with legal obligations).
- Right to Correction: Correct inaccuracies in your personal information.
- Right to Opt-Out: Opt-out of the sale of personal data or targeted advertising practices.
- Right to Data Portability: Request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, contact us at [email protected]. We will respond to requests in accordance with applicable laws.
6. Payment Information Security
We prioritize the security of your payment data. All payment transactions are encrypted and processed through third-party payment gateways that adhere to stringent industry standards such as PCI-DSS. We do not store full credit card information on our servers, and our payment processors collect, store, and process payment details in accordance with their own privacy policies.
7. Compliance with PCI DSS and Government Regulations
Emerald Specter LLC is committed to maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) to protect payment and financial information during transactions. Additionally, we adhere to applicable U.S. government regulations regarding data security and privacy, ensuring that your information is handled securely and lawfully.
8. Data Security
We implement appropriate technical and organizational security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure servers. However, no method of data transmission over the internet can be guaranteed as completely secure.
9. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce agreements. Payment information is stored only as long as necessary for transaction completion and auditing purposes.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies may collect data such as your browsing behavior, preferences, and interactions with our services. You may refuse the use of cookies by adjusting your browser settings, but doing so may affect the functionality of our services.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
13. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after such changes signifies your acceptance of the revised policy.
14. International Data Transfers
If you are accessing our services from outside the United States, your information may be transferred to, and processed in, the U.S. or other countries. We will ensure that data transfers comply with applicable data protection laws.
15. Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at:
Emerald Specter LLC
12332 Towncenter Plaza, unit 610
Sterling, VA 20164
Email: [email protected]